Mastering LSEG MyAccount: Stay Ahead with Alerts, Notifications, and more (EN WebEx)
This Academy session offers a complete walkthrough of the MyAccount platform, empowering users to manage their support and service experience with confidence. Participants will learn how to raise and track support tickets, access critical Data and Product Change Notifications, monitor RIC change events, and stay informed through Service Alerts. The training also covers how to customize alert subscriptions for personalized updates and leverage the Historical Alert Search to investigate past incidents. Ideal for users seeking to streamline issue resolution, stay ahead of service changes, and optimize their use of MyAccount’s powerful tools.
Agenda
- Overview and navigation
- How to raise and track cases (Now best on LSEG Support site)
- Managing data and product change notifications
- Tracking service alerts
- Accessing key resources
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