Getting Started with MyAccount and Self-Service Tools* (EN WebEx)
Course Description
Utilize the self-service portal to help support the LSEG solutions.
Agenda
- Search and Navigate within MyAccount
- Product Overviews, Documentation, Resources and Policies
- Alerts and Notifications- DNs, PCNs, Service Alerts, Quarterly Notifications and Weekly Notifications
- How to raise and track support tickets
*For Clients in Hong Kong: this is an eligible CPD course approved by Treasury Markets Association (TMA). Participants will be granted 1 CPD for 60 mins duration; 0.5 CPD for 30 mins /45 mins duration.
Product(s)
MyAccount, Eikon, LSEG World-Check One, Datastream, LSEG DataScope Select, DACS, DSWS API, Metastock Pro for Eikon, Thomson ONE Wealth, SDC Platinum, LSEG World-Check Online, LSEG World-Check Data File, LSEG FXall, LSEG Workspace, LSEG Workspace for Wealth Advisors, LSEG Workspace for Students, LSEG Workspace for FX Trading, LSEG Workspace for Investment Bankers, LSEG Workspace for Investment Bankers - Consultants Edition
Market Sector(s)
Cross-market
Skill
Beginner
Language
English
