Getting Started with MyAccount and Self-Service Tools* (EN MS Teams)
Course Description
Utilize the self-service portal to help support the LSEG solutions.
Agenda
- Search and Navigate within MyAccount
- Product Overviews, Documentation, Resources and Policies
- Alerts and Notifications- DNs, PCNs, Service Alerts, Quarterly Notifications and Weekly Notifications
- How to raise and track support tickets
*For Clients in Hong Kong: this is an eligible CPD course approved by Treasury Markets Association (TMA). Participants will be granted 1 CPD for 60 mins duration; 0.5 CPD for 30 mins /45 mins duration.
Product(s)
MyAccount, Eikon, LSEG World-Check One, Datastream, LSEG DataScope Select, DACS, DSWS API, Metastock Pro for Eikon, Thomson ONE Wealth, SDC Platinum, LSEG World-Check Online, LSEG World-Check Data File, LSEG Workspace, LSEG Workspace for Wealth Advisors, LSEG Workspace for Students, LSEG Workspace for Investment Bankers, LSEG Workspace for Investment Bankers - Consultants Edition, LSEG Workspace for FX Trading
Market Sector(s)
Cross-market
Skill
Beginner
Language
English
